Privacy policy

Information we collect

Booking information: your name, phone number, email address, service address, vehicle details, and the package or add-ons you select.

Payment information: payments are processed securely by our payment processor (Stripe). We do not see or store your full card number.

Messages: anything you send us through the website, including voice or text requests.

Technical information: basic device and usage data (such as pages visited) collected through cookies to keep the site working and improve it.

How we use your information

To schedule and perform your detailing service.

To communicate with you about your booking (confirmations, arrival updates, receipts).

To process payments and prevent fraud.

To improve our website and services.

How we share your information

We share information only as needed to run the business:

Payment processing (Stripe) to charge for your booking.

Service delivery — our detailing team sees your booking details so they can find you and service your vehicle.

Legal compliance — if required by law or to protect our rights.

We do not sell your personal information.

Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and share.

Request deletion of your personal information.

Correct inaccurate personal information.

Opt out of the sale or sharing of personal information (we do not sell it).

Not be discriminated against for exercising these rights.

To make a request, contact us through the contact form on this website. We will verify your identity and respond within 45 days.

Data retention

We keep booking records as long as needed for business, tax, and legal purposes, then delete or anonymize them.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page with its effective date.

Contact

Questions about this policy? Reach us through the contact form on this website.